Last Updated: October 2025

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At OrthoLA your privacy matters to us. We’re committed to protecting your personal information and ensuring your online experience with our practice is safe, transparent, and secure. This Privacy Policy explains how we collect, use, and protect the information you share with us when visiting our website or using our online forms.

 

1. Information We Collect

When you visit our website or contact us online, we may collect the following types of information:

• Personal Information:
  When you complete a contact or appointment request form, we may collect your name, email address, phone number, and any other details you choose to provide.

• Automatically Collected Information (Cookies):
  We may use cookies and tracking technologies (such as Google Analytics or Google Ads) to understand how visitors use our site and to improve your browsing experience. These tools may collect non-identifiable information such as your device type, browser, and general location.

Note: Our website may begin using cookies and analytics tools in the near future to enhance our online experience and marketing performance.

 

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries or appointment requests

• Provide patient care and communicate with you about our services

• Improve our website and marketing efforts

• Ensure compliance with applicable health and privacy laws

We do not sell, rent, or share your personal information with any third-party marketing companies.

 

3. How We Protect Your Information

Your privacy and security are important to us. We use secure web forms and encrypted connections to help protect your information. Access to submitted data is limited to authorized OrthoLA staff who need it to manage appointments or respond to your inquiries.

We also comply with applicable healthcare privacy regulations, including HIPAA (Health Insurance Portability and Accountability Act), to ensure your protected health information (PHI) remains confidential.

4. Third-Party Links and Services

Our website may include links to third-party resources for your convenience. OrthoLA is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

 

5. Cookies and Tracking Tools

As we expand our online presence, we may use cookies, analytics tools, and advertising pixels (such as Google Ads) to improve website performance and deliver relevant content. You can adjust your browser settings to block or delete cookies at any time.

These tools do not provide us with personal identifiers unless you voluntarily submit that information through our forms.

 

6. Your Choices and Rights

You have the right to:

• Request access to or correction of the personal information you’ve shared

• Ask us to delete your information (unless required by law to retain it)

• Opt out of receiving marketing or appointment reminders

To make a request or ask a question about your privacy, please contact us using the information below.

 

7. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

OrthoLA
Serving Thibodaux, Houma, Raceland, Lutcher, Franklin, and Laplace, Louisiana
📞 985-625-2200
📧 marketing@ortho-la.com

 

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or services. The “Last Updated” date at the top of this page will be revised accordingly. We encourage you to review this page periodically to stay informed.

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Your trust means everything to us.
Thank you for choosing OrthoLA — where your care, comfort, and confidentiality always come first.