Answers and Support for Every Step of the Payment Process
At OrthoLA, we know that navigating insurance and billing can feel overwhelming.
That’s why our team is here to help you understand your benefits, know what to expect, and make the payment process as smooth as possible.
Whether you’re using private insurance, Medicare, or a workers’ compensation plan, we’re ready to guide you.
How to Submit Forms
OrthoLA is a participating provider with most major insurance plans. We work directly with your insurance company to file claims and coordinate benefits. We currently accept:
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Aetna Health
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Blue Cross Blue Shield (HMO, PPO, POS, and Office of Group Benefits)
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Cigna
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Coventry
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Gilsbar
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Humana and Humana 65
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Medicare
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Multiplan
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People’s Health Network
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PPO Plus
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Private Health Care Systems (PHCS)
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Tricare Standard and Tricare for Life
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United Health Care (Commercial and Medicare Alternative Plans)
Workers’ Compensation & Injury Programs
We also participate in a wide range of programs for injured workers, including:
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Louisiana Workers’ Compensation
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Longshore Harbor Workers
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LWCC
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Jones Act
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OWCP (Federal Workers’ Compensation)
If your injury is job-related, please notify our team before your appointment so we can ensure the proper paperwork and authorizations are in place.
Out-of-Network Insurance
If we are not listed as an in-network provider for your plan, out-of-network charges may apply. Call our office and we’ll help you understand what’s covered and what your out-of-pocket costs might be.
Financial Responsibility
Even with insurance, patients are responsible for certain costs, including:
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Deductibles
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Co-payments
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Co-insurance
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Any non-covered services
Payment is due at the time of your visit. For your convenience, we accept:
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Cash
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Checks
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Debit cards
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Visa, MasterCard, and American Express
If you don’t have insurance, please call us to discuss your options before your appointment. We’ll do our best to help you plan ahead.
Helpful Tips for a Smooth Billing Experience
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Bring your insurance card and photo ID to every appointment
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Let us know about any changes in your insurance before your visit
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Review your Explanation of Benefits (EOB) statements regularly
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Pay outstanding balances before scheduling new appointments
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Contact our billing department with any questions—especially about surgical charges or out-of-pocket costs
